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If you are using a screen reader and are having problems using this website, please call (888) 842-5007 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.

Firefly Music Festival welcomes individuals of all abilities and we are dedicated to continually improving our efforts to ensure full access.

We’re here to accommodate your needs and help you plan for an unforgettable weekend of music, friends, and good vibes. Please contact us with questions, requests, and suggestions at accessibility@fireflyfestival.com.

Accessible Parking

Accessible parking is available at Day Parking for those with a valid, government issued ADA placard or license plate. The person to whom the placard or plate is issued must be present in the vehicle as a driver or passenger.

Accessible Camping

Accessible Camping is available for those with mobility impairments. Campsites include close access to paths, entrances, exits, shuttles, accessible restrooms, and accessible showers.

Accessible Camping spots are available on a first-come, first-served basis. A limited number of spots are available to unregistered guests, but are not guaranteed. Accessible camping registration form can be found here.


There will be accessible shuttles available throughout the venue, camping and parking areas to assist people with mobility issues. Pick-up/drop-off locations include: ADA parking, ADA camping, Access Center, and Accessible Viewing Areas.

Shuttle wait times vary from 15 minutes to 45 minutes depending on the time of day, artists performing, and traffic conditions.

Access Center

The Access Center is the main hub of information for all your accessibility related needs. This is where you can ask questions, obtain your ADA credentials, store equipment, charge wheelchair batteries, and more.


Firefly Music Festival takes place on natural terrain. There are gravel roads throughout much of the festival grounds and grass areas around the stages. The Pathway is on mulch and may be difficult for some. If so, please check in at the Access Center for shuttle access to assist you.

If it rains, the festival area may become muddy and difficult to get around. Please be prepared for rain and/or other circumstances that may change the nature of the terrain. Off-road wheelchair tires and pneumatic tire repair kits are recommended. In the case of inclement weather, certain parts of the festival may be inaccessible for wheelchairs or motorized vehicles.

The festival grounds are sprawling. Ample travel time is necessary to access the entire event.

Getting Around

Electric Mobility Devices: Only powered wheelchairs and three-wheeled or four-wheeled scooters are permitted. Absolutely no personal golf carts are allowed.

We do not provide wheelchair or scooter rentals. You are welcome to bring your own wheelchair, motorized or otherwise. If you need to recharge your motorized wheelchair, you may do so at the Access Center.

Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20 amp circuit.

Please be aware that no vehicles, including the ADA shuttles, will be allowed to cross the bridge between Day Parking and the venue 1 hr before gates close until 1 hr after gates close. During this time, there will be an accessible bus that takes a detour route; however it may take up to an hour for the bus to complete the route and return to the festival pick up point. Please make sure to schedule your time to account for delays. If you have additional questions, please reach out to accessibility@fireflyfestival.com.

Accessibility Credentials

A Firefly accessibility wristband will serve as your credential for ADA shuttle service and viewing platform access for you and one companion. If for any reason your accessibility wristband falls off, or you must take it off, you will need to bring that original wristband to the Access Center in order to obtain a replacement.

Absolutely no replacement wristbands will be issued unless the original wristband is brought to the Access Center.

Accessible Viewing Platforms

Raised viewing platforms are available at the festival main stages. Please keep in mind that space is limited and first-come, first-served.

An accessibility wristband is required to access the raised viewing platforms. Please visit the Access Center to obtain a Firefly accessibility wristband.

Viewing platforms are reserved for fans with accessibility wristbands and one companion. Please note, if the viewing areas reach capacity, companions may be asked to stand to allow space for ADA patrons.

There is absolutely no smoking on the platforms.

Effective Communication

We provide various forms of Effective Communication based on the requests we receive. This may include ASL Interpretation Services, Real-Time Captioning Services, Braille and/or Large Font material, Tactile Sensation Systems.

The deadline to request alternative communication services is August 25, 2022.

Please contact us with your request at accessibility@fireflyfestival.com. The earlier a request is made, the easier it will be to accommodate.

Medical Charging & Charging

Fans may store assistive technology or medical equipment, such as oxygen tanks, insulin, crutches, and spare wheelchair batteries at the Access Center. Medical devices may also be charged at the Access Center.

If you have special dietary needs or need access to medication during festival hours, please contact us for instruction on how to safely bring in your items.

Storing items is at your own risk and Firefly Music Festival and its employees, and/or contractors shall not be responsible for theft or damage to any items left at the Access Center and/or First Aid Tent.


Accessible portable restrooms are available at all restroom banks throughout the festival. Most accessible restrooms will have a combination padlock to maintain cleanliness of the facility. Please visit the Access Center to receive the code.

Firefly vendors offer a variety of vegetarian, vegan and gluten free options. For those with special dietary needs beyond the festival food service, please contact us.

Empty water bottles are permitted and can be used at our various water refill stations and bottled water is available for sale at numerous locations throughout the festival grounds.

For any other accessibility related questions and/or concerns, please reach out to accessibility@fireflyfestival.com.


If at any time you have specific questions or concerns about the accessibility of any event, or particular web page owned by Firefly Music Festival, please contact us at access at firefly festival dot com. If you do encounter an accessibility issue with our web pages please be sure to specify the web page in your email, and we will make all reasonable efforts to make that page accessible for you.

Firefly Music Festival is committed to facilitating the accessibility and usability of its website, including firefly festival dot com, for all people with disabilities. Firefly Music Festival is in the process of implementing the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) as its web accessibility standard. Our website will be tested on a periodic basis with assistive technology such as screen readers and by engaging users with disabilities who use these technologies.