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If you are using a screen reader and are having problems using this website, please call (888) 842-5007 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.

WRISTBAND INSTRUCTIONS

Don’t put your wristband on until you’ve read these instructions carefully!

For the safety and comfort of festival attendees, staff and local residents, your Firefly pass is a high security wristband. Each wristband contains RFID encrypted technology that will be scanned upon entrance to camping and the festival grounds.

YOUR WRISTBAND

  • Is your pass to the event
  • Must be worn at all times during the event must be worn on your right wrist
  • Is non-transferable
  • Is void if tampered with or damaged

Register your wristband/pass to secure your investment. Find your unique 6-digit code (on your weekend wristband) or 16-digit ticket barcode (on your single day PDF or mobile pass).

HOW TO REGISTER YOUR WRISTBAND

1) DOWNLOAD THE FIREFLY 2022 MOBILE APP

Download & open the official Firefly 2022 app on your mobile device for iOS or Android and select "Register Wristband" from the menu.

2) REGISTER YOUR WRISTBAND

  • Enter your personal info. Your unique 6-digit code (weekend wristbands) can be found on the underside of your RFID chip on your wristband or 16-digit ticket code (on your single day PDF or mobile pass).
  • You can only register your wristband once.
  • Please note: upon registering, it will say successful. There is no follow up confirmation email.
  • Opt in for SMS to join our text lists for special offers, perks, and updates from Firefly.

3) ONLY REGISTER THE WRISTBAND YOU'LL BE WEARING

WHY SHOULD I REGISTER MY WRISTBAND?

Wristband registration is required.

Registering your wristband secures your investment and helps with a smooth entrance to the festival. Complete registration before arriving at the festival!

Opt in for sms for special offers, perks and updates from Firefly!

WRISTBAND APPLICATION

DO NOT PUT ON YOUR WRISTBAND UNTIL THE FESTIVAL.

Wristband cannot be loosened once fitted and is void if tampered with.

  1. Slip your un-tightened wristband over your right wrist.
  2. DO NOT over-tighten the wristband. Leave one (1) index finger of space between your wrist and the wristband for comfort and security.
  3. The closure slides one-way and CANNOT BE LOOSENED once the wristband is fitted to your wrist. You only get one shot at this, so we suggest that you seek the help of another person when applying the wristband if needed.
  4. To tighten, hold the tail and slide the closure towards your wrist.

There will be a fee for any wristbands that need to be replaced due to being applied incorrectly.

Do not subject your sensitive RFID wristband to the following: fire, cutting, excessive twisting, pulling, stretching or customization.

Your wristband won’t be affected by showering, swimming or airport screenings.

For the safety and comfort of all festival attendees, staff, and local residents, your Firefly pass is an RFID-enabled wristband that will be scanned upon entry to the festival. Everyone is required to wear a wristband. Attendees will not be admitted to the festival without a properly applied wristband.

ISSUES WITH YOUR WRISTBAND OR ORDER?

Please reach out to support@festivalticketing.com or call festival ticketing purchase support at 844-407-2295; Hours of operation are currently Monday-Friday, 8:00AM - 5:00PM MST (Arizona Time).